Property Management
—A Cut Above the Rest
We're big enough to handle your challenges, but small enough to care about them.
Not only will we handle the day-to-day tasks like working with landscaping or cleaning companies, we’ll also take an in-depth look at current expenses, do the research, and implement property management solutions that reduce costs and effectively ensure that each owner is receiving the maximum value. Our goal is to manage your property as though it were our own, and provide ongoing communication and personalized service that other property management companies don’t. We manage:
- Office spaces
- Medical facilities
- Industrial facilities
- Mixed-use properties
- Retail properties
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Accounting & Financial Management
- Rent collection through multiple means including a Tenant Portal
- Deliver monthly reporting and distributions to Owner
- Prepare and deliver Tenant Statements
- Receive, code, and approve invoices and process payments in A/P system
- Prepare annual operating and capital budgets
Lease Administration & Compliance
- Lease abstraction and terms input and maintained in accounting system
- Tenant and Landlord responsibilities managed per lease agreements
- Monitor lease expiration dates and collaborate with Leasing Broker
- Maintain insurance certificates for tenants and vendors
- Vendor contract management and compliance
Technology & Software Platforms
- KDS Caine uses Yardi Voyager, a best-in-class property management software, for property accounting and lease administration
- Yardi Payscan is used for the processing and payment of invoices as well as electronically storing for review as requested
- Tenants utilize Commercial Café for a portal that allows rent payments to be made and work orders to be opened
- Yardi Facility Manager receives tenant requested work orders as well as allows property managers to build out preventative maintenance programs for each specific property
Physical Property Stewardship
- 24/7 emergency on call response to Tenants and Owner
- Recurring documented property inspections
- Vendor management ensuring services are being performed in accordance with contract and scope
- In-house maintenance technicians as well as third party vendors utilized for preventative maintenance and repair
Tenant Relations
- Foster positive relationships between Tenant and Owner to create long term tenancy
- Face-to-face interactions and consistent communication between Management and Tenants affords our team to always have a pulse on the Tenants
Frequently Asked Questions (FAQs)
What does a commercial property manager do?
A commercial property manager oversees the day-to-day operations and long-term planning of a property. This includes maintenance, financial reporting, tenant coordination, and more.
What’s included in full-service property management?
Full-service property management includes both the financial oversight of an asset and the physical management of the property itself. This includes accounting services, budgeting, reporting, lease administration, maintenance coordination, inspections, tenant relations, and more. Because no two assets operate the same way, each comes with its own operational goals and challenges. We work closely with you to tailor an approach that fits the specific needs of the property and ownership objectives.
How do property managers help reduce operating costs?
Property managers identify efficiencies in maintenance, vendor management, and operations. Proactive planning can help prevent costly issues before they arise.
How often should a commercial property be inspected?
Inspection frequency depends on the property type and use, but regular inspections are essential. Ongoing oversight helps maintain condition and identify issues early.
How do you handle tenant relationships and communication?
We prioritize proactive, consistent communication through direct engagement from our property management team and streamlined technology platforms. From online portals for maintenance requests and payments to ongoing operational updates, our approach is designed to create efficiency for tenants while keeping owners informed.
What types of properties do you manage?
We manage a range of commercial properties, including office, retail, and industrial assets. Each property is managed based on its specific needs.
What’s the difference between property management and asset management?
Property management is centered around the daily operations of a property and often includes financial oversight such as budgeting, reporting, and expense management. Asset management focuses more broadly on long-term investment performance, capital strategy, and maximizing asset value over time. In practice, the two disciplines often overlap, working together to support both ownership goals and the overall success of the asset.
How do you approach long-term maintenance and capital planning?
We approach maintenance and capital planning with a long-term ownership mindset, focusing not just on immediate needs, but on the ongoing performance and condition of the asset. Leading with proactive planning, we help you prioritize improvements, reduce costly surprises, and support the long-term success of the property and ownership objectives.
How do you approach sustainability in commercial property management?
Our approach to sustainability is focused on operational efficiency and the long-term performance of a property. From building systems and maintenance planning to energy usage and capital improvements, we help you identify opportunities that may reduce operating costs, support tenant satisfaction, improve efficiency, and maximize the long-term value of the asset.
—Let's Talk
Contact us today for customized property management services.
KDS Caine Commercial Real Estate goes above and beyond the standard one-size-fits-all property management system. Instead, we’ve built our business on providing a truly personal touch and treating your property like our own.
You’ll find the customized property management you’ve been searching for with KDS Caine.
